What currency are your prices in?
All prices are in euro.
Where do you ship to?
We ship worldwide!
Shipping is charged on a flat rate basis regardless of the weight of your package.
The shipping charges are as follows:
Rest of Europe: 5.90EUR
USA, Canada, Australia & rest of the world: 6.50EUR.
All customs and import duties are charged once the package reaches its destination country. The charges must be payed by the recipient of the package. Customs policies and import duties vary from country to country and we have no control over these charges.
When will my order ship?
Unless otherwise stated in the product description orders will ship within 5 business days.
When will my order arrive?
Packages are sent as Certified Mail via Correos España. It usually takes around 10-15 business days for USA, Canada and Australia; around 5-7 days for the EU and around 10-20 business days for the rest of the world.
Occasionally there are some delays, so if you need an item by a certain date it's always a good idea to order ahead of time.
Packages are sent as Certified Mail which is a safe and provides tracking information.
Where are you located?
KUKLAstudio is a nomad jewelry design studio.
Currently we divide our time between Barcelona(Spain) and Sofia(Bulgaria).
How can I pay?
All payments are proceed via PayPal. You don't need to hold a PayPal account in order to use it. PayPal accepts most credit cards including Visa, MasterCard, American Express and Dinars; as also debit cards and bank accounts in most of the countries.
The exchange rate of your purchase will be calculated by PayPal's exchange rate for the day. You will be able to see the final sum in your currency before you agree to pay.
May I place a special order?
Depending on our availability we accept custom orders. Please send us an email with your request or idea and we'll get back to you as soon as possible.
Do you sell wholesale?
If you are interested in carrying KUKLAstudio work in your store please email us for more detailed information and pricing. Please include a brief outline of your boutique and any relevant contact details.